Unfortunately Target Zero Training incurs significant costs when our client’s book courses and later cancel, so please review our Refund/Cancellation policy. Clients who cancel will receive the following refund of any payment made to Target Zero Training
If courses are cancelled more than 30 days prior to course start date then a full refund is offered.
If courses are cancelled between 12 and 30 days prior to course start date then a 75% refund is offered.
If courses are cancelled between 7 and 12 days prior to course start date then a 50% refund is offered.
If courses are cancelled less than 7 days prior to course start date then no refund is offered, however you may be offered an alternative course date at our discretion.
Please see below for our transfer terms, if a delegate wants to move their course to an alternative date.
Transfer requests more than 30 days prior to course start date are free of charge.
Transfer requests between 12 and 30 days prior to course start date a 25% charge of the course cost will be applied.
Transfer requests between 7 and 12 days prior to course start date then a 50% charge of the course cost will be applied.
Transfer requests less than 7 days prior to course start date then a 75% charge of the course cost will be applied.
Target Zero Training Training tries its upmost to deliver all courses at the time and venue advertised. If we have to cancel a course, for whatever reason, those who have booked can either accept a place on the next suitable course or receive a full refund.
[Our Data Controller is zeroharm training for purposes of the Data Protection Act of 2018.]
1. Data and Information Collected
To operate our website it is essential to collect or process certain data, such as the following:
1.1 Information regarding your visits to our website, any resources you used such as traffic data, location data, weblogs, and any communication data (these items are included, but not limited to those specified).
1.2 Forms filled out on our website allow us to collect information about you regarding registration or purchases you make.
1.3 Any data collected from communications to us from you, for any reason.
It is possible that we may gather information regarding your computer for our services. This collection of data is used for statistical analysis about our website for use by us or our advertisers. Any information shared will not identify who you are, but rather be mathematical data about our visitors and their use on our site. The data does not give out any personal details.